Bluegrass IT Services provides 24/7 remote monitoring and management of all servers and workstations in your environment.
With our Remote Management, you don’t need to worry about patch management, security threats, or performing routine maintenance. Whether you have five or five thousand users, desktops and servers managed by our Remote Management system deliver higher performance and greater stability resulting in more productively and less costly downtime.
What We Do
Bluegrass IT Services Remote Management watches your network 24/7. Remote Management schedules routine support tasks, and then automatically, securely, and remotely implements them during non-peak hours.
Remote Management Features
- Network Monitoring
- Workstation Monitoring
- Patch Management
- Instant Email and SMS Alerts
- Comprehensive Reporting
- Remote Support
- Endpoint Security
- Weekly System Audits
- User Policy Enforcement
- System log monitoring
Key Benefits
Less Downtime – With remote monitoring we proactively address any small issues before they become large issues and cause data loss or downtime.
Remote Support – Remote problem resolution means getting back to business quicker. We can resolve most issues proactively, without waiting for someone to come on site. However if it’s necessary to come on-site we’ve already done the troubleshooting to determine the problem, which results in faster problem resolution.
Affordable and Predicable IT Costs – No upfront investments or contracts are required. This is a monthly subscription-based program that gives you more control over budgeting and planning your IT costs and overall business growth.