Remote Support and Management Immediate response, No waiting, Pre-emptive support

Bluegrass IT Services offers complete system monitoring and troubleshooting over the web. Now, you don’t have to wait for someone to come to your location. Actually you don't have to wait for that problem to occur. We can monitor your systems to proactively resolve issues before they become issues.

Value Support Plan On-demand customer support

Bluegrass IT Services Value Support Package provides fast, secure, on-demand access to remote PCs and smartphones for end-user support from any location in the world, at any time. You'll only be charged on a per-incident basis.

Proactive Support Plan Manage and support systems to prevent issues before they become issues

With our Proactive Package we can provide complete Remote Systems Management. We can connect to your PCs, Laptops or Servers in the background for a look “under the hood” to monitor performance, disk space usage, memory usage, virus scan logs and many, many other system services that could indicate a potential problem. This continuous monitoring will maintain the optimal performance and stability of your environment. We prevent issues before they become issues.

Contact us today for pricing on Value or Proactive support plans.